I’ve been struggling to get my old WindowsPhone to work with my Windows 10 laptop to synchonize photos and videos. Here’s a walkthrough on how to connect your old WindowsPhone smartphone to a Windows 10 PC to synchonize all your photos and videos.
You will need Zune
Microsoft have discontinued Zune in 2012 – and you won’t find any downloadable copy on their website anymore.
You can find a copy of Zune (full installer -> installs offline, too) here on a Google Drive shared folder.
https://drive.google.com/drive/folders/1v4WWZo7t59sliGTJUcSHlicMLXXwqrap?usp=sharing
Then just downlaod and install it. I did not have to install it in “compatibility mode”.
After installation, simply connect your phone to your PC.